Return Policy
At ProMessage, also know as MotivateMessage, we strive to make our service to you the top priority. Therefore, any item purchased from MotivateMessage may be returned within X days of receipt for any reason, which must be returned within X days. The following applies to all returns:
- Item must be in the same condition as delivered.
- Item must be in its original packaging
- You must email us within 10 days at success@promessage.us (or call us at 904-714-4440) and we will issue you a Return Merchandise number, you must include this number with a return to receive a refund or credit.
- In the event the return is due to our error, we will reimburse for return shipping. In any other case, you are responsible for shipping costs.
- We recommend that you insure your shipment, as you will not be reimbursed for product that does not make it back to MotivateMessage.
